Returns & Exchanges

At ElkShape, we stand behind our gear and offer a 30-day window for returns or exchanges on all items in original, unused condition. We want to ensure you are fully equipped for your next adventure with products that meet your expectations.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging with all tags attached and include a copy of your packing slip or order confirmation.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.